Work Term: Permanent Work Language: English Hours: 15 to 25 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Hospitality industry Hotel, motel, resort Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Multi-line switchboard Word processing software Central reservation system (CRS) Internet Work conditions and physical capabilities Attention to detail Standing for extended periods Personal suitability Client focus Dependability Effective interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness Screening questions Do you have experience working in this field? Employment terms options Evening Employment terms options Night Weekend Other benefits Free parking available Support for youths Participates in a government or community program or initiative that supports youth employment Support for mature workers Participates in a government or community program or initiative that supports mature workers Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities Offers mentorship programs that pair members of visible minorities with experienced employees

📌 night clerk - hotel (Halifax Regional Municipality)
🏢 Chebucto Inn
📍 Halifax Regional Municipality