Role: Program Director

Location:1441 Creekside Drive, Vancouver, British Columbia V6J 4S8 (Onsite)

Duration: 12 Months

Experience: 15+ Years needed

Job Description:

- Build features and services across the AI stack orchestration retrieval/grounding prompt/agent logic evaluation/guardrails serving and observability
- Implement robust data processing and integration pipelines to enable high-quality AI applications and analytics
- Contribute to design docs code reviews testing and operational playbooks to ensure reliability maintainability and resilience
- Partner with product and business stakeholders to define requirements iterate quickly and measure outcomes using clear success metrics
- Instrument telemetry and evaluation to monitor quality safety latency and cost improve performance based on data
- Follow responsible AI practices for security privacy compliance and safety in collaboration with governance teams
- Participate in on call and incident response rotations as appropriate drive post incident improvements
- Share learnings via demos and documentation contribute to AI literacy and enablement across the org




- BS/MS in Computer Science or a related field or equivalent experience
- Practical software engineering experience building backend services APIs or data intensive applications strong foundations in algorithms data structures and systems
- Exposure to or hands-on experience with LLM application concepts such as retrieval grounding prompt agent
- Design function tool use evaluation safety guardrails and cost latency optimization
- Proficiency with up-to-date software delivery practices version control CICD testing observability familiarity with cloud native services and containerization
- Ability to collaborate with product and business partners strong written and verbal communication skills
- Bias to ship learn and iterate comfortable working in fast evolving technology areas with incomplete information
- For Senior level demonstrated ownership of services or platform components end to end delivery of cross service initiatives and contributions to reliability SLOs a

📌 Program Director (Canada)
🏢 J M Group
📍 Canada