Job Title: Business Analyst - Senior

Location: Toronto, Ontario

Work Model: Hybrid

Duration: 12 months

Extension: 1 Time

Must Haves

- 7+ years of Business Analysis experience, including 3+ years in senior BA roles supporting large-scale digital or identity-related programs.
- Proven experience developing detailed, testable requirements, process flows, workflows, functional specifications, and implementation-ready system documentation.
- Experience within digital identity, access management, authentication, authorization, or interoperability domains.
- Experience in multi-stakeholder public-sector or health-sector environments.

Description / Responsibilities / Skills

Description

- translate approved business outcomes, policies, standards, operational needs, and solution direction into precise acceptance conditions
- support secure, scalable, and interoperable identity services across the healthcare system, particularly across IAM capabilities
- support operational and project-related activities for the current ONE ID service, including documenting current-state processes
- clarifying business rules, analyzing operational impacts, supporting issue and gap triage, validating requirements against existing service workflows
- assisting with partner engagement documentation, and ensuring alignment between current ONE ID operations and the future-state ONE ID 2.0 backlog

Responsibilities

- Analyze and decompose workflows, data needs, decision points, and exceptions for the IAA solution.
- Identify and resolve inconsistencies across user stories and capability areas.
- Research IAM concepts (digital identity, authentication, authorization) to close knowledge gaps.
- Define transparent, testable acceptance criteria aligned with business rules, architecture, security,



and integration needs.
- Collaborate across teams to align on requirements, dependencies, and decisions, ensuring quick resolution of gaps.
- Support Agile delivery by participating in ceremonies and ensuring stories meet Definition of Ready

Deliverables
- Business analysis and requirements gathering
- Project coordination and management of small initiatives
- Research, analysis, and investigative support
- Documentation, reporting, and stakeholder engagement

Experience & Skill Set Requirements

Required Skills

- Proven experience developing and managing data requirements, including data elements, structures, mappings, and data flows supporting interoperability.
- Hands-on experience using Azure DevOps (ADO) to manage work items, refine backlogs, organize user stories, track delivery status, and maintain documentation.
- Demonstrated ability to independently analyze, decompose, and document complex functional requirements.
- Proven ability to collaborate with business stakeholders, architects, product owners, testers, and integrators to drive alignment and obtain approval of requirements.
- Strong experience leading discovery sessions and translating business needs into user stories, business rules, workflows, dependencies, and detailed acceptance criteria.
- Exceptional written and verbal communication skills.

Desired Skills

- Knowledge of digital identity frameworks such as OIDC, OAuth 2.0, SAML, or NIST 80063.
- Experience working in health information management, provider data, or digital health ecosystems.
- Familiarity with public-sector governance, privacy, and cybersecurity considerations.
- Proficiency with tools including Azure DevOps, Confluence, Miro/Lucid, Visio, and Excel.
- Experience working with solution integrators and large vendor teams.

📌 Business Analyst – Senior (Toronto)
🏢 Innosystech
📍 Toronto