Job Title: Client Care Administrator
Location: Dartmouth, Nova Scotia, Canada (In-Office)
Industry: Consulting – Veteran Support Services
Salary: Beginning at $50,000 annually, based on relevant experience
Schedule: Full-time | 40 hours per week
Benefits: Benefits available

About Us

270 West Consulting is dedicated to supporting Canadian Armed Forces personnel. Through compassion, professionalism, and personalized care, we assist veterans in navigating services and benefits to ensure they receive the support they deserve.

The Opportunity

We are seeking a Client Care Administrator to join our growing team. This is a full-time, in-office position ideal for someone who is organized, professional, and passionate about helping others. You’ll be the first point of contact for many of our clients and will play a critical role in ensuring smooth day-to-day operations.

Key Responsibilities

- Provide front-line client support over the phone
- Contact customer leads and keep detailed records of outreaches
- Act as liaison with medical and mental health clinics that support clients
- Assist team members with administrative tasks and client file management
- Manage emails and scheduling efficiently and professionally
- Maintain detailed and accurate client notes in our systems
- Ensure a welcoming and respectful environment for all clients
- Support the coordination of appointments, follow-ups,



and documentation
- Support reception, office management and various logistics duties as needed
- Other duties related to the core role as required

Qualifications & Skills

- Proficiency in Microsoft Office Suite, including Outlook, Word and Excel
- Experience with CRM systems would be an asset
- Experience in and aptitude for administrative role(s)
- Strong communication skills, particularly over the phone
- Excellent time management and ability to prioritize multiple responsibilities
- Detail-oriented, with strong organizational skills and accurate note-taking habits

Why Join Us?

- Be part of a meaningful mission supporting Canadian veterans
- Work in a team-oriented and supportive team environment
- Competitive starting salary of $50,000 annually
- 3 weeks paid vacation
- Benefits package including heath, dental and life insurance

Apply Today

If you're organized, motivated, and passionate about veteran client care, we want to hear from you. Submit your resume through Indeed to be considered for this rewarding opportunity.

Job Type: Full-time, Permanent, in person at our office in Burnside

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

- Dental care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off

Language:

- French (preferred)

Work Location: In person

📌 Client Care Administrator (Dartmouth)
🏢 270 West Consulting
📍 Dartmouth