RED Mountain Resort is now hiring Rental Technicians for the 2026/27 Winter Season! This position is responsible for outfitting guests with rental equipment appropriate for their skier/boarder type and skill level, with a mandate to provide as safe a guest experience as possible and create a fun and positive environment.

MAJOR RESPONSBILITIES

- Efficiently guide customer through rental process
- Ensure rental agreements are completely filled out (to satisfy legal requirements)
- Create a professional, positive impression for the beginner and seasoned guest alike
- Maintain an orderly, safe and fun environment
- Be knowledgeable about all Red Sports rental equipment and its proper use
- Ensure guest understands how to operate bindings
- Answer guests’ questions and concerns

Equipment Set-up

- Provide guest with appropriate equipment based on guest’s statistics
- Accurately adjust bindings according to industry standard (must have binding certification)

Processing School Groups

- Preset skis for large groups before arrival
- Transfer skis to outside racks in morning, prior to group’s arrival
- Set up students with equipment who were not on preset list
- Maintain orderly and steady flow of line up; process group quickly and efficiently

Additional Tasks

- Maintain clean, tidy,



protected workspace
- Relieve other staff for breaks (retail, service, high performance)
- Inventory equipment
- Restock supplies
- Wax and/or tune equipment as per service technician’s instructions

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

- High School diploma
- Post secondary education an asset

Experience

- Binding certification required (training provided).
- Ski and/or snowboard product knowledge
- Knowledge of Red Mountain Resort and its history an asset
- Knowledge of Rossland and its history an asset
- Customer service experience required
- Cash handling and POS transaction processing required

Physical and Other Requirements

- Able to negotiate stairs
- Able to lift heavy ski and snowboard equipment up to and down from racking systems and benches
- Able to adjust ski and snowboard equipment
- Able to be on feet for entire shift

Skills and Abilities

- Exceptional interpersonal skills
- Good team player
- Customer service-oriented
- Ability to maintain a professional and safe environment
- Ability to create a positive and fun atmosphere for guests
- Ability to maintain a friendly, professional attitude in a high-pressure environment
- Safety-oriented

📌 Rental Technician (Rossland)
🏢 RED Mountain Resort BC
📍 Rossland