**Position Summary** **:**

The successful candidate will lead their team in the financial success of the branch and HUB.

Delivering exceptional client experience and sales excellence, through training, coaching, mentoring and inspiring employees.

**Responsibilities** **:**

+ In collaboration with the Branch Leadership team, work towards the development of a high performing and engaged team
+ Build positive client, and employee relationships
+ Support, coach and train employees
+ Resident Technical and Process expert for the branch
+ Conduct professional performance reviews with direct reports with assistance of AVP
+ Maximize resources through effective scheduling
+ Ensure compliance with all insurers (ICBC, Family etc.), Insurance Council of BC and Privacy Act rules and regulations
+ Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Supervisor duties as appropriate
+ Ensure control of ICBC inventory and correct handling of all documents and funds
+ Lead the continuous improvement, organization and efficiency of the branch
+ Handle and resolve client and dealership concerns in a positive proactive fashion
+ Ensure employees are connected to the mission, values and goals of HUB
+ Perform Insurance Advisor duties when necessary
+ Other duties and responsibilities as needed

**Skills,



Characteristics & Qualifications**

+ Level 2 General Insurance License
+ Ability to work collaboratively with direct reports, colleagues and front line talent to create a results driven and team oriented environment
+ 4+ years of experience in the Insurance Industry
+ Strong communication skills, both verbal & written
+ Excellent interpersonal skills with a variety of internal and external clients
+ Passion and firm understanding of business and financials
+ Ability to plan and manage at the operational, branch level
+ Strong organizational skills
+ Commitment to continued learning & development
+ Leadership & management
+ Sales
+ Client experience

Department General Management

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

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Required Skill Profession

Other General

📌 Supervisor, Community Branch Network (Abbotsford)
🏢 HUB International
📍 Abbotsford