Job Overview

We are seeking a friendly and skilled Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently. This role involves providing exceptional customer service, managing front desk operations, and supporting various administrative functions to ensure smooth daily operations. Bilingual abilities and experience in retail or customer service environments are highly valued to enhance our diverse team.

This is not an entry-level customer-service position. Applicants must have previous experience working at a reception or front desk where they regularly booked appointments, reservations or scheduled services using computerized booking software.

Duties

- Greet visitors and clients warmly, ensuring a positive first impression
- Manage incoming calls using phone etiquette, directing inquiries appropriately
- Handle customer check-ins and check-outs with professionalism and efficiency
- Maintain organized front desk area and manage scheduling appointments
- Assist with basic merchandising and product demos when needed
- Operate POS systems for sales transactions, including cashiering and cash handling
- Upsell products or services to enhance customer experience and sales opportunities
- Support administrative tasks such as data entry, filing,



and correspondence
- Coordinate with team members to ensure timely communication and organizational flow
- Manage time effectively to prioritize duties during busy periods
- Tidy up common areas when needed

Experience

- Previous experience in customer service or front desk operations preferred
- Strong communication skills in English; bilingual abilities (e.g., Spanish) are a plus
- Familiarity with POS systems, cashiering, and basic math skills for cash handling
- Demonstrated organizational skills and ability to multitask efficiently
- Experience with technology sales or product demos is advantageous
- Ability to manage time effectively and maintain professionalism under pressure
- Excellent phone etiquette and interpersonal skills for engaging with diverse clientele

This position offers an engaging work environment where your organizational skills, communication abilities, and customer service expertise will contribute directly to our success. We value proactive individuals who can handle multiple responsibilities with professionalism and enthusiasm.

Pay: From $17.00 per hour

Application question(s):

- Have you worked for at least one year at a reception or front desk where you personally booked appointments, reservations or scheduled services using computer software?

Work Location: In person

📌 Spa Receptionist (Edmonton)
🏢 The Spa at Ambleside
📍 Edmonton