Job Description
Seeking a creative and analytical Senior Business Analyst to support B2B and B2C business systems initiatives.

This person will work alongside consulting, design, and development teams to define functional scope, gather requirements, facilitate stakeholder discussions, and advocate for business needs throughout the software development lifecycle.

Some travel may be required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal chance/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Skills and Requirements
5+ years of progressive Business Analyst experience
Experience gathering and documenting business requirements
Experience facilitating stakeholder meetings and workshops
Experience defining functional scope for software development projects
Experience with business process mapping and decomposition (BPMN)
Experience writing user stories and requirements documentation
Familiarity with Software Development Life Cycle (SDLC)
Understanding of data and information management practices
Experience working with cross-functional teams and business stakeholders
Strong written and verbal communication skills
Bachelor's degree in Business, Computer Science, Software Engineering, Systems Design, or equivalent experience IIBA Certification
Consulting background
QA testing exposure
UX/design tool experience (Figma, Axure, Sketch, Zeplin)
Experience supporting both B2B and B2C initiatives

Required Skill Profession

Other General

📌 Senior Business Analyst (Toronto)
🏢 Insight Global
📍 Toronto