Overview

DLC A.I.M.I. Collective Mortgage Group is a fast-growing mortgage brokerage focused on operational excellence, broker support, and scalable growth. We work with a dynamic team of agents across BC, AB, and ON, and are looking for a highly organized and detail-oriented individual to support our operations.

Role Overview:
Brokerage Operations Coordinator | Mortgage Industry | BC/AB
Full-time, in-person role supporting billing, compliance, and commission operations for a growing mortgage brokerage. Ideal for someone with 1-3 years in mortgage or financial operations who wants to grow into a bigger operations/compliance role.

Key Responsibilities:

Billing & Payments

- Manage monthly brokerage billing (fees, lender payouts, etc.)
- Reconcile accounts and track outstanding payments
- Coordinate with brokers on payment-related inquiries

Compliance

- Ensure adherence to provincial regulations (BCFSA, RECA, FSRA as applicable)
- Maintain broker licensing records and documentation
- Support audits and internal compliance checks

Commission & Payout Management

- Calculate and process broker commissions
- Handle commission splits, payouts, and reconciliation
- Liaise with accounting/bookkeeping

Process Improvement & Automation

- Identify inefficiencies and improve workflows
- Help implement automation using CRM tools (Velocity, Zoho, etc.)
- Standardize SOPs for onboarding, compliance, and submissions.

Recruitment Support

- Assist in screening and onboarding new brokers
- Coordinate interviews and documentation




- Support growth initiatives of the brokerage

Marketing & Broker Engagement

- Coordinate internal communications (updates, announcements)
- Support broker events, masterminds, and training sessions
- Help maintain engagement across the brokerage

Must-have:

- Minimum 1 year experience specifically in mortgage, lending, or financial services administration (not just general admin)
- Experience with commission or payout calculations
- Comfortable working with compliance/regulatory documentation

Nice-to-have (asset only):

- CRM experience (Velocity, Filogix, Zoho)
- Familiarity with BCFSA/RECA/FSRA specifically

What We Offer:

- Growth opportunity within a scaling brokerage
- Exposure to operations, compliance, and business strategy
- Supportive and fast-paced team setting
- Competitive compensation (based on experience)

How to Apply:
Please apply via Indeed with your resume. In your application, please include one sentence describing your experience with commission or billing reconciliation. Applications without this will not be reviewed.

Job Type: Full-time

Pay: $43,089.49-$80,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking

Application question(s):

- Which CRMs have you used?

Experience:

- mortgage, lending, or financial services operations: 1 year (preferred)
- calculating or processing commissions/payouts: 1 year (preferred)

Location:

- Surrey, BC (preferred)

Work Location: In person

📌 Brokerage Operations Coordinator (Canada)
🏢 DLC A.I.M.I. Collective Mortgage Group
📍 Canada