Car Parts Sales Associate / Administrative Assistant

The Car Parts Sales Associate / Administrative Assistant is responsible for assisting customers with automotive parts inquiries and sales while providing administrative and clerical support to the parts and office operations.

Typical Job Duties

- Assist customers in person, over the phone, and by email with automotive parts inquiries.
- Identify and recommend the correct automotive parts and accessories using electronic parts catalogs, manufacturer databases, and vehicle information.
- Research part availability, pricing, compatibility, and specifications.
- Prepare price quotations, sales orders, invoices, packing slips, and other sales documents.
- Process sales transactions and maintain accurate customer and sales records.
- Receive and process customer orders and coordinate the ordering of parts from suppliers.
- Monitor parts orders and deliveries and follow up with suppliers regarding delays or shortages.
- Maintain accurate inventory records and assist with stock counts and inventory reconciliation.
- Receive, inspect, label, and organize incoming automotive parts shipments.
- Process returns, warranties, exchanges, and related documentation.
- Coordinate with mechanics, automotive repair shops, body shops, wholesale customers, suppliers, and other business contacts.
- Recommend compatible replacement parts, used parts, and automotive accessories based on customer requirements.
- Assist with shipping and receiving activities and prepare required shipping documentation.
- Maintain organized electronic and paper files, records, invoices, purchase orders, and customer documentation.
- Enter and update information in company databases, inventory systems, spreadsheets, and other computer systems.
- Answer and direct telephone calls, respond to emails, and communicate with customers, suppliers, and other business contacts.
- Schedule deliveries, pickups,



appointments, and other business activities as required.
- Assist with general administrative tasks, including data entry, filing, document preparation, photocopying, scanning, and maintaining office records.
- Prepare and maintain daily, weekly, and monthly reports related to sales, inventory, purchasing, and administrative activities.
- Assist management with preparing correspondence, forms, reports, and other business documents.
- Maintain confidentiality and accuracy of customer, supplier, financial, and company information.
- Keep the parts department and related work areas clean, organized, and properly maintained.
- Perform other related parts sales, customer service, and administrative duties as required.

Skills & Qualifications

- Knowledge of automotive parts, accessories, and basic vehicle systems.
- Experience using electronic parts catalogues, vehicle parts lookup systems, or automotive parts databases such as car-parts.com or similar systems.
- Strong customer service, communication, and interpersonal skills.
- Basic computer skills, including Microsoft Office, email, spreadsheets, and point-of-sale (POS) systems.
- Strong data-entry, record-keeping, and organizational skills.
- Ability to prepare quotations, invoices, purchase orders, and other business documents accurately.
- Ability to communicate effectively with customers, suppliers, mechanics, repair shops, and wholesale customers.
- Robust attention to detail and ability to maintain accurate records.
- Ability to prioritize multiple sales and administrative tasks and meet deadlines.
- Ability to lift and move automotive parts, typically weighing approximately 25–50 lbs.
- Ability to work independently as well as part of a team.
- Previous experience in automotive parts sales, automotive recycling, salvage operations, or administrative work is an asset.

Pay: $17.60-$25.00 per hour

Benefits:

- Casual dress
- On-site parking

Work Location: In person

📌 Car Parts Sales Associate / Administrative Assistant (Canada)
🏢 Eagle tech salvage
📍 Canada