Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office setting. This role involves managing patient interactions, maintaining electronic medical records, and ensuring smooth daily operations. Candidates with experience in dental or medical offices, proficiency with office software, and strong communication skills will thrive in this position. The Medical Office Assistant plays a vital role in delivering quality patient care through efficient front desk management and administrative support.

Responsibilities

- Greet patients and visitors warmly at the front desk, providing excellent customer service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain and update electronic medical records using systems such as Epic and Dentrix
- Assist with check-in and check-out procedures, verifying patient information and insurance details
- Handle administrative tasks including filing, data entry, and managing correspondence
- Prepare exam rooms and ensure cleanliness and organization of the reception area




- Collect payments and process billing as needed
- Coordinate with clinical staff to facilitate smooth patient flow throughout the day
- Ensure compliance with healthcare privacy regulations and office policies

Qualifications

- Previous experience as a Dental Receptionist or Medical Office Assistant preferred
- Proficiency with Electronic Medical Records (EMR)
- Strong knowledge of medical terminology
- Experience working office management software
- Excellent organizational skills with attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Strong communication skills, both verbal and written
- Prior office experience in healthcare settings is highly desirable
- Ability to work well independently and as part of a team

This position offers an opportunity to contribute to a compassionate healthcare environment while developing valuable administrative skills. We seek motivated individuals committed to providing outstanding patient service.

Job Type: Full time

Pay: $16.00-$22.00 per hour

Experience:

- Alberta MOA experience with Healthquest: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 Stony Plain Heath Center
📍 Canada