CUPE, Term, Hourly, Part-time (11 Hours per week)

September 2026 to April 2027

Internal applicants from CUPE Local 3799 will be given priority consideration.

Reporting to the Library Services Supervisor, the Library Services Assistant is part of the front-line staff providing assistance for library users. Although the primary role is to fulfill library service duties, they must have a comprehensive awareness and understanding of the functions and purposes of all library departments, and a broad awareness of institutional services and departments to provide effective service to library users. Library Services Assistants must also understand library issues, principles, practices, philosophy, and procedures.

Responsibilities

Duties include but are not limited to:

- Working in a team environment and providing service to library users (referred to interchangeably as patrons, customers, clients, faculty, students, staff, alumni, community borrowers) through face to face, phone, and e-mail interactions that are professional, courteous, and service oriented;
- Understanding library issues, principles, practices, philosophies, and practice of confidentiality, intellectual freedom, professionalism, and circulation tasks that are conducted in accordance with library protocols;
- Facilitating patron inquiries such as setting up and registration of library accounts, processing debit/credit transactions, assisting with the reserve materials, applying library policies; and procedures as appropriate, and demonstrating judgement and problem solving with the interpretation and application of procedures and policies;
- Charging and discharging materials, processing and mending library materials, assisting with processing reserve materials, shelving/sorting library collections, and assisting with the coordination of various collections related projects as needed;
- Collaborating and communicating information with library staff related to library operations, workflows, and services;
- Providing directions to student assistants related to library operations, services, and workflows;
- Applying knowledge of Integrated Library Systems (ILS) and library equipment including basic troubleshooting with library systems, photocopiers, scanners, and reader/printers; and
- Opening and closing procedures for the library, monitoring of public areas, and submitting IT and Facilities service requests as necessary.

Qualifications

The successful candidate will possess the following:

- A high school diploma together with a minimum of one year directly related library experience, or one year of customer service experience preferably in a post-secondary environment. A Library Technician Diploma or course work or post-secondary courses is considered an asset;




- A broad understanding of library issues, principles, practices, philosophy, and procedures is desired;
- Excellent communication skills and a demonstrated focus on customer service are essential;
- You should be comfortable working in a team workplace;
- Have strong organizational and problem-solving skills; and
- Proficiency in Library Information Systems, Microsoft applications, and familiarity with interfaces of relational databases are beneficial.

An equivalent combination of education and work experience will be considered

Salary

This position has been classified at a Grade 4. The hourly wage for this position is $28.18 to $29.34, and the normal starting hourly rate will be $28.18 per hour.

Normal hours of work may vary; however, the position include a minimum of 11 hours per week generally consisting of two 5.5 hour shift. Evening and weekend shifts are required. Normal shifts during Fall and Winter semesters include one evening shift Monday-Thursday weekly, one Friday evening shift per month, and every alternative weekend on Saturday and Sunday.

Our Commitment to Diversity and Employment Equity

The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

About UNBC

Since its founding in 1990,



the University of Northern British Columbia (UNBC) has emerged as one of Canada’s best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC’s excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.

Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality. UNBC’s largest campus in Prince George is located on the traditional unceded territory of the Lheidli T’enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.

UNBC consistently ranks in the top three in its category in the annual Maclean’s university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.

With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to http://www.unbc.ca/experience and https://moveupprincegeorge.ca. Make your mark with this leading post-secondary institution.

To Apply

Applicants should create an applicant profile and upload and submit a cover letter and resume. This position is part of CUPE Local 3799 and is an on-campus position, based at the Prince George Campus.

The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.

Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at [email protected]. Any personal information provided will be maintained in confidence.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted.

UNBC does not use artificial intelligence to screen candidate applications.

Applications will be accepted until 4:30 PM on August 18, 2026

📌 Library Services Assistant (Canada)
🏢 University of Northern British Columbia
📍 Canada