Security Team Lead - Full Time - Mount Sinai Hospital

Site Description: Sinai Health is a leading academic health science center and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care and learning has earned us international, national and provincial leadership for unique programs and compassionate care.

Position: Team Lead - Emergency Department

Site: Mount Sinai Hospital

Hours: Continental Rotation (0700–1900/1900–0700)

Pay Rate: $27.86/hour

Category: Averaging Agreement (Overtime after 88 hours)

Internal Posting Date: Aug 10, 2026

Internal Closing Date: Aug 14, 2026

External Closing Date: Aug 19, 2026

Duties and Responsibilities:

- Responsible for supervising the activities and job performance of Security Guards assigned to all areas belonging to their facility.
- Provide leadership, supervision, scheduling, coaching, and training to site staff while ensuring compliance with Paladin Security and site-specific policies.
- Oversee daily operations, including standing orders, shift activities, attendance management, security audits, and mandatory training requirements.
- Motivate, commend, and discipline staff as required, ensuring proper documentation and communication with Head Office and the Client Service Manager.
- Deliver proactive and reactive security services, including patrols, incident response, coded emergency response, and report writing within the Mental Health Ward and Emergency Department.
- Monitor, document, investigate, and escalate security incidents, complaints, and safety concerns as needed.
- Maintain a visible security presence, ensure the safety of staff, patients, and visitors, and support patient watch guards.




- Utilize verbal de-escalation techniques and provide professional customer service when working with vulnerable or distressed populations.
- Assist with security planning for high-risk patients and collaborate closely with healthcare teams, local law enforcement, and emergency services.
- Perform duties requiring physical fitness, including standing and walking for extended periods during 12-hour shifts.

WHAT YOU BRING

- Previous 2 year experience in a leadership role within healthcare security
- Previous 2 year experience in healthcare security
- Valid Ontario Security Guard License & First Aid & CPR certification
- Immunization records for Mumps, Measles, Rubella, Varicella , Covid19, & two step TB skin test
- Must be able to be clean-shaven for N95 mask fit testing
- Strong leadership, communication, and conflict resolution skills
- Ability to handle high-pressure situations in a qualified manner
- Strong understanding of report writing, investigations, and incident management
- Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services will be an asset
- Legally authorized to work in Canada
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

WHY PALADIN

- Competitive salary and benefits package
- Free Uniforms
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Work today, get paid today—daily pay available

📌 Security Team Lead - Full Time - Mount Sinai Hospital (Canada)
🏢 Paladin Security
📍 Canada