Company Overview
We are a rapid-paced bubble tea shop dedicated to delivering high-quality drinks and excellent customer service. We’re looking for reliable and energetic team members who thrive in a team environment and enjoy working with customers in the Bayview and Major Mackenzie Coco location. This role requires strong reliability and full flexibility.
Requirements (Please read carefully before applying):
- Must be available for both morning AND closing/night shifts
- Must be available weekends (Saturday & Sunday)
- Punctual, dependable, and able to commit to scheduled shifts
- Able to work in a fast-paced environment
- Strong customer service and communication skills with the ability to interact effectively with guests and team members.
- Capable to stand for long periods
- A positive attitude, willingness to learn, and capacity to work as part of a team are essential.
Key Responsibilities
- Prepare and serve bubble tea drinks accurately and efficiently according to company standards
- Provide friendly and excellent customer service
- Handle cash, POS transactions, and online orders
- Maintain cleanliness and organization of the store
- Restock ingredients and supplies as needed
- Follow all health and safety guidelines
- Support team operations during busy hours
- Upsell menu items to enhance the customer experience and increase sales.
- Collaborate with team members to ensure smooth operations during peak hours.
- Perform basic math calculations for cash handling and transactions.
Important:
Applicants with limited availability will not be considered.
We are looking for team members who can adapt to changing schedules.
Screening Questions (Required)
Please include answers in your application:
- What is your weekly availability? (List days and times clearly)
- Are you able to work both opening shifts (morning) and closing shifts (night)? (Yes/No)
- Are you available to work every weekend? (Yes/No)
- How many hours per week are you looking for?
- When are you available to start?
- Do you have previous experience in food service or customer service? (Briefly describe)
- This role requires reliability and punctuality. Can you commit to arriving on time for all scheduled shifts? (Yes/No)
Attitude & Work Ethic Questions
(Short answers – required)
- Tell us about a time you had to handle a busy or stressful shift. What did you do?
- If a coworker calls in sick and you are asked to come in last minute, how would you respond?
- What does good customer service mean to you in a fast-paced environment?
- Describe a situation where you were given a task that was not part of your main role. How did you handle it?
- Why do you want to work here, and what makes you a reliable team member?
How to Apply:
Send your resume + answers to:
[email protected]
Join us as we create memorable experiences for our customers while fostering a supportive work environment!
Job Type: Full-time
Work Location: In person
Pay: $17.60 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Work Location: In person
📌 Coco Fresh Tea & Juice - Tea Barista/Crew Member (Bayview and Major Mac Location) (Canada)
🏢 CoCo Fresh Tea & Juice
📍 Canada