About RCB College

RCB College is a private career college in Calgary offering industry-aligned diploma and certificate programs that equip students with practical, job-ready skills. We focus on accessibility, flexibility, and excellence in education to help learners achieve their career goals.

RCB College is committed to creating a workplace that reflects the diversity of the communities we serve. We welcome candidates with different backgrounds, identities, perspectives, and lived experiences.

Applicants from underrepresented communities, including members of 2SLGBTQIA+ communities, are encouraged to apply.

We are committed to a fair and inclusive recruitment process, and hiring decisions will be made based on qualifications and role requirements.

Role Overview

The Admissions Advisor plays a key role in driving new student enrollments through proactive outreach and consultative selling. This position is ideal for candidates with call center or inside sales experience, especially in the education or training industry. You will act as the first point of contact for prospective students — identifying their needs, presenting program options, and guiding them through the admissions process with professionalism and enthusiasm. The shift will be from 11:30 A.M to 7:30 P.M.

Key Responsibilities

- Make 50-60 outbound calls daily to prospective students and respond to all inquiries within 24 hours.
- Conduct phone and virtual interviews to assess student goals and recommend suitable programs.
- Follow a structured “call–text–email” sequence to ensure consistent and qualified follow-up.
- Achieve and exceed weekly enrollment targets.
- Accurately update all interactions and lead statuses in the Student Information System (SIS) or CRM.




- Collaborate with the Marketing and Admissions teams to improve lead quality and conversion rates.
- Maintain compliance with Alberta Advanced Education regulations and institutional policies.

Qualifications

- 2+ years of call center, inside sales, or admissions sales experience, experience in a private career college or post-secondary setting is strongly preferred.
- Proven ability to meet and exceed sales or enrollment KPIs.
- Excellent phone communication skills — confident, empathetic, and persuasive.
- Strong time management and multitasking skills in a high-volume environment.
- Proficiency with CRM/SIS tools and Microsoft Office.
- A genuine passion for helping students achieve their career and education goals.

Performance Expectations

- Lead Conversion: Minimum 3 new enrollments per week.
- Lead Management: 50–60 outbound calls daily; respond to inquiries within 24 hours.
- Team Collaboration: Work closely with Admissions Manager & Marketing Team on strategy and reporting.

Job Type: Full-time

Ability to commute/relocate:

- Calgary, AB T1Y 7J7: reliably commute or plan to relocate before starting work (preferred)

Experience:

- Sales: 1 year (preferred)

Work Location: In person

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

- Extended health care
- On-site parking
- Paid time off

Application question(s):

- How many years of experience do you have in outbound calling, sales, admissions, recruitment, or lead follow-up?
- Are you comfortable making at least 50 outbound calls per day to prospective students?
- Can you confidently conduct a full sales conversation in English over the phone, including explaining a program, answering questions, handling objections, and asking for the next step?

Work Location: In person

📌 Admissions Advisor (Education Sales & Call Center Focus) (Canada)
🏢 RCB College
📍 Canada