We are seeking a dynamic and detail-oriented Surgical Office Receptionist to join our team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate patient flow, manage appointments, and support the clinical staff with administrative tasks. This position offers an exciting chance to contribute to a busy surgical practice while developing your skills in medical office operations.
Responsibilities
- Book in-hospital surgical cases
- MSP billing and 3rd party private insurance billing
- End of day, week, month and year financial reconciliations
- Greet patients and visitors warmly, creating a positive first impression of the practice
- Manage multi-line phone systems efficiently, directing calls to appropriate personnel or departments
- Schedule, confirm, and reschedule patient appointments using Cleardent
- Collect and verify patient information, insurance details, and medical histories with accuracy
- Maintain organized front desk operations, including filing, data entry, and handling correspondence with referring offices. Experience with medical terminology is preferred.
- Assist with patient check-in and check-out processes,
ensuring all necessary documentation is complete
- Support clinical staff by preparing patient charts and managing communication between patients and providers requirements
- Proven experience as a dental receptionist or in a medical office setting with strong familiarity with dental office procedures
- Proficiency in Cleardent and MSP billing is highly preferred
- Solid understanding of medical terminology relevant to surgical procedures and patient care
- Excellent organizational skills with attention to detail in managing schedules and records
- Strong communication skills for interacting effectively with patients, staff, and referring offices
- Prior experience working with multi-line phone systems and handling front desk responsibilities
- Office experience in a quick-paced environment that requires multitasking and prioritization. Join us if you’re passionate about providing exceptional patient service in a vibrant surgical setting! Your energetic attitude combined with your administrative expertise will help ensure our patients receive the highest quality care from start to finish.