Job Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our multidisciplinary healthcare team. The ideal candidate will play a vital role in ensuring a smooth and efficient patient experience within our wellness clinic. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a quick-paced environment. The Patient Care Coordinator will be responsible for coordinating appointments, billing insurance, answering phone calls and ensuring the cleanliness of the clinic.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services offered.
- Schedule and confirm patient appointments
- Collect and verify patient information, including medical history and insurance details, to maintain accurate electronic medical records.
- Assist patients with completing necessary forms and documentation prior to their appointments.
- Coordinate with healthcare providers to facilitate seamless patient care and follow-up on treatment plans.
- Maintain a clean and organized office environment while adhering to all health and safety protocols.
- Support billing processes by verifying insurance coverage and processing payments.
Requirements
- Previous experience in an office setting, preferably within a chiropractic, physiotherapy, dental or medical office environment is highly desirable but not required.
- Familiarity with Jane booking platform is highly desirable but not required.
- Excellent organizational skills with the ability to multitask efficiently under pressure.
- Exceptional interpersonal skills, demonstrating empathy and professionalism when interacting with patients.
- Ability to work collaboratively within a team while also being self-motivated.
- High school diploma or equivalent; additional certifications in healthcare administration or related fields are a plus.
If you are passionate about providing exceptional patient care and thrive in a dynamic environment, we encourage you to apply for the Patient Care Coordinator position today!
Pay: From $19.00 per hour
Work Location: In person
📌 Patient Care Coordinator (Canada)
🏢 One Body Health & Welness
📍 Canada
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