Repair & Service Shop Technician

Location: Village Centre Mall, Big White Ski Resort, British Columbia

Season Duration: Early November 2026 – Early April 2027

Starting Wage: $21.00 per hour

Hours: 36–40 hours per week (varies based on operational needs)

Interviews Begin: July 2026

Job Description

Big White Ski Resort is hiring qualified Repair & Service Shop Technicians for the 2026/27 winter season. We are looking for skilled individuals who are passionate about high-quality ski and snowboard maintenance. Our workshop is equipped with industry-leading Wintersteiger machines—including the state-of-the-art Jupiter tuning robot, Speedtronic calibrator, and Wax Future Infrared Waxer.

This role is for the hands-on technician who thrives in a fast-paced, high-volume workshop environment. You will be responsible for the integrity of our rental fleet and the quality of our guest service repairs.

Key Responsibilities

- Advanced Tuning & Repair: Perform professional-grade repairs and maintenance on customer skis and snowboards, with a particular emphasis on base and edge work.

- Equipment Maintenance: Maintain and service the resort’s extensive ski and snowboard rental fleet to ensure safety and performance.

- Tech Operations: Mount and calibrate ski bindings to meet manufacturer and resort safety standards.

- Rental Shop Support: Assist in the Rental Shop as required, including fitting guests with skis/snowboards, performing waxes,



and providing general equipment maintenance and calibration support.

- Wintersteiger Operations: Safely and efficiently operate all workshop machinery, including the Jupiter robot and automated waxing systems.

- Customer Service & Admin: Provide professional service at the repair shop counter, sell parts and accessories, handle cash transactions, and maintain accurate repair records.

- Shop Workplace: Monitor inventory, restock supplies, and maintain a clean, organized, and safe workshop at all times.

Required Qualifications

- Minimum one year of experience as a Repair & Service Shop Technician.

- Demonstrated experience in the ski and snowboard industry (familiarity with Wintersteiger equipment is highly preferred).

- Strong mechanical aptitude with an excellent attention to detail.

- Strong communication and customer service skills.

- Ability to work effectively in a high-volume, fast-paced team environment.

- Professional attitude, reliability, and patience when interacting with guests of all ages.

- Must be available to work a flexible, rotating schedule, including nights, weekends, and statutory holidays.
- Ability to work additional hours/overtime during peak season volume to meet guest service demands.
- A commitment to being available when the team needs you most is essential to the success of our rental operation.

📌 Repair & Service Shop Technician - Winter 26/27 (Canada)
🏢 Big White Ski Resort
📍 Canada