Black Tusk Fire & Security Inc. is hiring a full time Account Coordinator at our Burnaby location. The Account Coordinator will liaise with the Account Manager, Technicians, Scheduler and clients to handle a range of administrative duties and provide support where needed.

Main Duties and Responsibilities

- Support the Account Managers of our existing client base, by ensuring needs are met in a timely and qualified manner. Respond accordingly via email and phone;
- Assist the Fire/Sprinkler Department Manager and the Project Coordinator with upcoming project sourcing, client follow up, invoicing, and engineering requests;
- Assist with client requests and issues from small projects, and respond accordingly via email and phone;
- Create and maintain all project files (electronic and hard copy) with the following information (quotes, invoices, reports, contracts, work drawings, engineered drawings, schedules, calculations);
- Review, organize and schedule technicians' calendars;
- Answer phones in professional manner, provide answers, transfer or take message.
- Process inspection reports from start to finish.
- Prepare invoices
- Utilize the Microkey database
- Administrative tasks including office organization, ordering parts and materials,



scheduling & documenting fleet services
- Check local jurisdictions for upcoming construction projects;
- Assist Management and Human Resources as needed.

Qualifications

- Construction administration experience considered an asset;
- Experience using FieldHub would be an asset;
- Proficient in Microsoft Office - Word, Excel, Outlook;
- Strong verbal and written communication skills are required;
- Possess the ability to perform a broad range of simultaneous duties and prioritize tasks;
- Ability to maintain confidentiality and use discretion in handling sensitive information;
- Ability to work effectively in both independent and team settings;
- Knowledge of the construction industry and current development areas within the Lower Mainland is considered an asset;

Hours: Full-time 40-hour week Monday to Friday between 8:00am to 4:30pm

# HPIND

Job Types: Full-time, Part-time, Permanent

Pay: $21.00-$25.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Experience:

- office administration: 2 years (required)

Work Location: In person

📌 Account Coordinator (Burnaby)
🏢 Black Tusk Fire & Security
📍 Burnaby