Who You Are

- A proven problem-solver. You have experience working in professional settings that require you to think critically to resolve issues or find answers.
- Friendly, outgoing and willing to help. Friends and coworkers know they can turn to you when they need a helping hand, favour or advice.
- A strong communicator. People rarely ask you to explain what you just said because it’s clear the first time.
- Detail oriented. You’re the one examining the fine print when everyone else gives up and signs on the dotted line.

- Technology literate. Things change quickly in tech and you’re always learning. You know your way around Excel, Word, Outlook and SharePoint.
- Experienced in customer service and sales. We’d prefer your experience is related to insurance, but transferring skills from another sector may work for some positions.
- A team player. You’re a “do-er” who loves working with others to finish a task. You support the collective vision and are a cheerleader for your team.
- Tenacious. You don’t give up on a task. Ever.

Who We Are

- A Canadian insurance brokerage providing custom insurance options for worry-free travelling, health and dental.
- A workplace that offers competitive compensation, terrific benefits, opportunities for growth and work-life balance.
- A supportive, collaborative team working in a technologically advanced environment.
We are dedicated to a happy client base: those who are planning a vacation!
- A company that’s been around since 1994 that has had steady growth, year over year.




- A team that doesn’t work evenings or weekends because rest and recreation are what allow us to go that extra mile for clients when we’re in the office.

Positions

Administrators

Requirements:

- Proven customer service and problem-solving skills;
- Above average oral and written communication skills with relentless attention to detail;
- Proficient in Excel, Word, Outlook, (SharePoint an asset);
- 3-5 years of customer service focus with the highest standards;
- Experience in insurance industry a definite asset

Responsibilities:

- Monitor and action incoming mail, courier, emails, faxes, and tasks;
- Gather, organize, file, maintain and scan all paper documentation and file;
- Prepare all out-going mail and apply postage;
- Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;

- Retrieve voicemail messages for direction to the proper party;
- Process sales into Policies within our Custom Sales Database;
- Print and send fulfillment documents by mail or email to clients;
- Process payments from clients by credit card or cheques;
- Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
- Maintain office supplies and order as necessary;

Are You A Valuable Fit?

We’re always on the lookout qualified people who share our values. If you think you’re a good fit, we’d love to meet you! Forward your resumé and salary expectations to [email protected]. We thank all who apply; however, only those selected for an interview will be contacted.

📌 Administrators (Canada)
🏢 Medi-Quote Insurance Brokers
📍 Canada