Sales and Service Cloud Experienced Developer:
On behalf of our Consulting client, Procom is searching for a Sales and Service Cloud Experienced Developer for a 6 month contract role. This position is remote, located in Toronto, Ontario, Canada.

Sales and Service Cloud Experienced Developer - Job Description:
The role involves designing, developing, and configuring Salesforce solutions to enhance customer and agent experiences across various workflows. The project focuses on integrating enterprise platforms and third-party applications, contributing to technical design reviews, and supporting solution testing and deployments.

Sales and Service Cloud Experienced Developer - Responsibilities:

- Design, develop, and configure Salesforce solutions using declarative and programmatic capabilities.
- Build and enhance customer and agent experiences across Customer 360, Case Management, Claims, Enrollment, and Contact Center workflows.
- Develop integrations with enterprise platforms and third-party applications using APIs and integration frameworks.
- Collaborate with business and technical teams to translate requirements into scalable solutions and technical designs.
- Support solution testing, deployments, defect resolution, and production support activities.
- Contribute to technical design reviews, development standards, and continuous improvement initiatives.
- Participate in Agile ceremonies and support successful sprint delivery.





Sales and Service Cloud Experienced Developer - Mandatory Skills:

- 5+ years of Salesforce development experience.
- Experience with Apex, Lightning Web Components (LWC), Flow, APIs, and integrations.
- Robust understanding of Service Cloud and customer service processes.
- Experience working on large-scale CRM or digital transformation programs.
- Ability to work collaboratively with cross-functional business and technology teams.
- Strong experience with DevOps tools like Jira, Jenkins, BitBucket, and Git.
- Strong understanding of the Salesforce product suite, including Service Cloud, Community, and Marketing Cloud.

Sales and Service Cloud Experienced Developer – Nice-to-Have Skills:

- Salesforce Platform Developer certification.
- Experience in enterprise-level Salesforce Lightning projects using both waterfall and agile software development methodologies.
- Experience defining the system architecture landscape and delivering comprehensive solutions.
- Experience integrating Salesforce with different business systems.
- Demonstrated project management experience.

Sales and Service Cloud Experienced Developer – Assignment Length:
This is a 6 month contract position.

Sales and Service Cloud Experienced Developer - Start Date:
ASAP.

Sales and Service Cloud Experienced Developer - Assignment Location:
Toronto, Ontario, Canada. This position is remote.

📌 Sales and Service Cloud Experienced Developer (Toronto)
🏢 Procom
📍 Toronto