About Us:
Pillar Security is a leading provider of security concierge services, offering specialized security solutions across multiple sites. We are dedicated to providing top-notch safety and customer service to our clients, ensuring their peace of mind with professional and efficient security operations. We are currently seeking a skilled Mobile Supervisor to join our dynamic team and help ensure our operations run smoothly.

Position Overview:

As a Mobile Supervisor, you will oversee multiple security sites, ensuring the highest level of security and service for our clients. You will be responsible for managing a team of security personnel, performing on-site and virtual patrols, and working closely with our Operations Team to resolve issues, meet client expectations, and maintain compliance with all safety protocols.

Key Responsibilities:

· Perform all duties of a Mobile Supervisor, including oversight of security operations across multiple sites.

· Manage multiple sites, making real-time decisions, solving problems, and ensuring accurate record-keeping and reporting.

· Oversee the CCTV monitoring centre and handle dispatch and scheduling duties to ensure optimal site coverage.

· Conduct both virtual and physical patrols of assigned sites to ensure maximum visibility and security.

· Address employee issues, manage conflicts, and respond to grievances in accordance with standard operating procedures (SOPs).

· Complete Incident Reports, Daily Activity Reports, and other necessary written documentation as requested by clients.

· Perform Security Guard duties when necessary, ensuring the safety and security of all areas under supervision.





· Prepare and process relevant paperwork related to community requests, parking issues, and municipal by-laws.

· Attend meetings with the Pillar management and site teams.

· Maintain functions and tracking of equipment

Requirements:

· Valid security guard license

· Valid G class license

· CPR/First Aid certification preferred.

· Minimum of 2-3 years of supervisory experience in the security or concierge industry.

· Proven ability to manage and lead a team, handle conflict, and make decisions under pressure.

· Familiarity with CCTV monitoring, dispatch systems, and security scheduling.

· Excellent verbal and written communication skills with the ability to interact with clients, employees, and the public professionally.

· Strong analytical and problem-solving skills, especially in high-pressure situations.

· Strong ability to manage time, maintain logs, and complete reports accurately.

Preferred Qualifications:

· Experience in parking enforcement or municipal by-law enforcement.

· Knowledge of local parking regulations and security industry standards.

· Previous experience with client-facing roles or customer service.

Why Join Us?

· Career Growth: We offer opportunities for career advancement and professional development.

· Supportive Work Setting: Join a team that values collaboration, respect, and support for personal and professional growth.

If you’re a proactive, results-driven qualified with experience in security operations, we encourage you to apply today!

Pay: $19.00-$20.00 per hour

Expected hours: 24 per week

Benefits:

- Company car
- Extended health care

Work Location: In person

📌 Mobile Supervisor- Security Concierge (Toronto)
🏢 PILLAR SECURITY SERVICES
📍 Toronto