Join the Global Leader in Detectable Products

Detectamet is the world's largest manufacturer of Metal Detectable and X-Ray Visible products. Our innovative solutions help food and pharmaceutical manufacturers reduce the risk of foreign matter contamination; making the unseen, seen.

As our business continues to grow across North America, we're looking for an experienced and motivated Key Account Manager to join our team based in Ottawa, Ontario.

This is an exciting opportunity to take ownership of the Canadian sales operation, develop key customer relationships, and work closely with colleagues across our global business to drive sustainable growth.

What You'll Do

Reporting to the sales leadership team, you will be responsible for managing and growing a portfolio of customers while identifying new business opportunities throughout Canada.

Your responsibilities will include (but are not limited to):

· Identify and secure new business opportunities through prospecting, networking, referrals, outbound outreach and lead generation.

· Managing the full sales cycle from initial contact through quotation, product demonstrations, negotiation and closing.

· Growing existing customer accounts through relationship management, upselling and cross-selling opportunities.

· Serving as the primary point of contact for customers, providing exceptional service and timely solutions.

· Working collaboratively with internal teams to ensure outstanding customer satisfaction.

· Meeting or exceeding monthly, quarterly and annual sales targets.

· Prepare quotations, process orders and respond promptly to customer enquiries.

· Maintaining accurate customer records and sales activity within the CRM system.

· Representing Detectamet at trade shows, food safety conferences and other industry events.

· Supporting the day-to-day administration of the Canadian operation, including banking, vendor management and time and attendance administration.

What We're Looking For

Education & Experience





· High school diploma or equivalent required.

· College diploma or bachelor’s degree in business, Sales, Marketing or a related field is preferred.

· Minimum three years' experience in inside sales, outside sales or account management.

· Experience working with distributors and large industrial or manufacturing customers is preferred.

· Experience within the food manufacturing, pharmaceutical, industrial supply or B2B sectors is considered advantageous.

Skills & Qualifications

The successful candidate will have:

· Excellent written and verbal communication skills in English.

· French language skills (spoken and/or written) is advantageous.

· Proven ability to build long-term customer relationships.

· Strong sales, negotiation and closing skills.

· Experience using CRM platforms and sales management software.

· Knowledge of inbound and outbound lead generation strategies and sales pipeline management.

· Strong organizational and time management skills with excellent attention to detail.

· A proactive, self-motivated approach and the ability to work independently while contributing to a collaborative team.

· Excellent problem-solving and customer service skills.

What We Offer

Competitive base salary of CAD $60,000–$75,000, based on experience, qualifications and market considerations.

· Performance-based incentive/bonus program.

· Competitive total rewards package.

· Opportunities for career development and career growth within a global organization.

· A collaborative, supportive and inclusive working environment.

· Free parking on-site

· Healthcare Plan

Work Location/Hours

· This position is based in Ottawa, Ontario and applicants must be able to reliably commute

· Monday to Thursday 8.30am – 5.00pm & Friday 8.30am – 3.30pm (flexibility is required for travel/business need)

Job Type: Full-time

Pay: $60,000.00-$75,000.00 per year

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- Sales: 3 years (required)

Work Location: In person

📌 Key Account Manager - Sales (Ottawa)
🏢 Detectamet Detectables
📍 Ottawa