We are looking for a Service Appointment Coordinator to join our busy service team.

Appointment Coordinators are responsible for ensuring that the service department is busy and well scheduled by performing incoming/outgoing calls. They are the first point of contact on the phones in the service department and ensure that clients are able to schedule repairs easily and stress free.

They will arrange a convenient dropoff time with the service advisor, ensure all necessary parts have been received for repairs, arrange courtesy transportation and review maintenance recommendations with the customer.

They are also responsible for scheduling pick up and deliveries of customer vehicles and arranging drivers.

Our ideal candidate will be local to the Ottawa Valley, and have a valid G Driver's License.

Hours will be 10 am - 7 pm Monday-Friday and 8-4 every second Saturday. After working Saturday you will have the next Friday off in lieu.

Bonuses We Offer:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match




- Market-competitive salary

Responsibilities Include:

- Always provide exceptional customer service and create ongoing relationships with customers
- Schedule service appointments
- Perform outgoing calls
- Arrange service loaners
- Schedule drivers for pick up and delivery

Qualifications

- 1 Year experience in retail environment
- 3+ Years customer service experience
- Valid Drivers license

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Ability to commute/relocate:

- Carleton Place, ON K7C 0A1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you live within 50km?

Experience:

- Customer service: 1 year (required)

Licence/Certification:

- G or G2 Drivers License (preferred)

Work Location: In person

📌 Service Appointment Coordinator (Carleton Place)
🏢 Bean Chevrolet Buick GMC
📍 Carleton Place