Genetica Medical & Wellness Centre is a modern, interdisciplinary medical clinic located in central downtown Vancouver. Our team includes family physicians, physician specialists, nurse practitioners, registered nurses, midwives, pharmacists, and other healthcare professionals working together to provide collaborative, longitudinal, and preventative care.

We’re looking for a compassionate, organized, and dependable Medical Office Assistant to join our growing team. This is a dynamic role combining patient service, medical administration, provider support, and day-to-day clinic coordination.

You’ll be one of the first points of contact for our patients while also working closely with our clinical and administrative teams behind the scenes. We’re looking for someone who communicates well, takes initiative, stays organized in a busy environment, and genuinely enjoys helping both patients and colleagues.

What You'll Do

- Welcome and check in patients while providing a friendly, professional, and efficient front-desk experience
- Manage phone calls, emails, patient inquiries, appointment scheduling, and provider calendars
- Create, update, and maintain accurate patient charts, documentation, and task management
- Process and route incoming faxes, reports, requisitions, prescriptions, referrals, and other clinical correspondence
- Coordinate referrals, laboratory testing, diagnostic imaging, specialist appointments, and related patient follow-up
- Provide administrative and coordination support to physicians, specialists, nurse practitioners, nurses, and other members of the clinical team
- Prepare and turn over exam rooms, including setup for examinations, procedures,



immunizations, and other clinical services
- Maintain clinic readiness, including exam room sanitation, general housekeeping, restocking, and organization of reception, patient, and shared areas
- Monitor clinical and office inventory and coordinate supply ordering and restocking
- Support day-to-day clinic operations, administrative projects, quality improvement initiatives, and workflow development
- Participate in team and clinic events/campaigns
- Perform other administrative, operational, patient service, and clinic support duties as assigned or required to support the needs of the practice

What You Bring

- A passion for healthcare, helping others, and delivering great service
- Excellent interpersonal and communication skills
- Passion for quality improvement
- Solid organizational and multitasking abilities
- Attention to detail and a proactive mindset
- Comfort with technology and electronic medical records
- Ability to work both independently and as part of a quick-paced team

Why Join Us?

- A dynamic, supportive, and modern clinical environment
- Exposure to collaborative care and innovative healthcare models
- Room to grow and develop your skills within a forward-thinking team
- Competitive starting wage with opportunity for growth
- A culture that values authenticity, teamwork, and continuous improvement

If you’re enthusiastic, committed, and ready to grow with us, we’d love to hear from you. Let’s shape the future of healthcare together!

Pay: $18.25-$24.00 per hour

Benefits:

- Dental care
- Extended health care
- Versatile schedule
- Store discount
- Vision care

Work Location: In person

📌 Clinic Assistant / Medical Administrative Assistant (MOA) (Canada)
🏢 Genetica Medical & Wellness Centre
📍 Canada