EXISTING CNC CUPE Employees:

For all Administrative postings please disregard the following statement. For CUPE postings please refer to Article 9.01 (d) of the CUPE Collective Agreement to ensure you have met the eligibility requirements to apply to CUPE competitions.

Employment Status Part Time Employment Type Casual Job Summary

Reporting to the Community Campus Manager, the Clerk II provides front-line administrative and client support within the WorkBC Employment Centre, assisting individuals with employment, education, and career-related services. This role is responsible for reception, client intake, data management, resource centre support, and general office administration while ensuring a welcoming and professional environment. The successful candidate will possess robust organizational, communication, and customer service skills and contribute to the delivery of high-quality employment services in the community.

Specific Duties

- Provide reception services to the centre. Answer phones, take and deliver messages.
- Provide accurate information to clients of all the WorkBC centre’s resources.
- Assist clients with educational and employment search activities and direct to appropriate resources and/or services.
- Assist clients with registration process in Ministry system and troubleshoot registration issues.
- Organize and coordinate appointments and calendars for Employment and Education Planners.
- Assist with maintaining the centre’s Facebook page and physical and virtual job boards.
- Follow up with Ministry program referral clients and record data.
- Assist clients with resume and cover letter preparation and production.
- Guide clients in using computers, Microsoft Word, and document formatting tools.
- Maintain centre reception and resource areas for client self serve.




- Maintain WorkBC email.
- Collect and compile accurate data for reporting purposes, both internally and for the Ministry.
- Photocopy, file, fax as required.
- Order office supplies, materials, and equipment as necessary.
- You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners and communities.
- You will promote a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with clients and colleagues.
- Other related duties as assigned by the Community Campus Manager.

Skills & Qualifications
- High School completion or equivalent
- Preference given to applicants with an Administrative Assistant Certificate.

- Ability to use MS Office/O365 (i.e. Outlook, Excel, Word, Teams)
- Excellent interpersonal skills
- Professional telephone manners and technique
- Ability to maintain confidentiality
- Good oral and written communications
- Ability to prioritize own workload
- Ability to work with minimal supervision
- Ability to work under pressure and demonstrate flexibility
- Accurate and thorough
- Typing of 40 w.p.m. minimum
- Ability to operate office equipment: photocopier, fax, telephones, and printer

Band C Grade NA Salary $27.65 per hour Location Mackenzie CNC Campus Mackenzie Province BC Country Canada Department Community Campuses

Posting Detail Information

Posting Number

26-053SM

Employee Group

Operational

Desired Start Date

Position end date (if temporary or seasonal)

08/14/2026

Additional Appointment Details

Number of Hours per week

0 - 35

Posting Competition Status

Accepting Applications

Open Date

06/08/2026

Screening/Close Date

08/14/2026

Remain Open Until Filled

No

Special Instruction/Details to Applicant

📌 CASUAL Clerk II - Employment & Career Centre (Mackenzie)
🏢 College of New Caledonia
📍 Mackenzie