Sudbury Dental Group is looking of a friendly person to join our busy practice. The patient care coordinator is the face and the voice of the practice.

Duties Include:

- Responsible for converting and welcoming new and existing patients to the practice
- Contribute to the team by working with clinical and administrative teams equally
- Establish life-long patient relationships, ensuring retention and loyalty
- Deliver above and beyond service, by providing unexpected moments of positive connection
- Coordinate and communicate to ensure each patient visit runs seamlessly
- Manage patient calls, handling inquiries, confirmations and appointment amendments
- Ensure patients feel authentic trust and warmth during every interaction, creating a connection that drives each patient's commitment to oral health
- Maintain professionalism and composure during busy periods and times of change




- Ensure and maintain patient billing records and all database information is up to date

Job Requirements;

- Computer skills
- Knowledge of dental software (Dentrix is an asset)
- Valuable telephone etiquette and skills
- Team player
- Positive attitude
- Ability to work independently
- Ability to work under pressure
- Ability to multitask
- Bilingual (French is an asset)

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Perks:

- Dental care
- Extended health care
- Life insurance
- Vision care

Language:

- French (preferred)

Location:

- Greater Sudbury, ON (required)

Work Location: In person

📌 Dental Administrative Assistant (Greater Sudbury)
🏢 Sudbury Dental Group
📍 Greater Sudbury