- Maintain the highest level of customer service
- Communicate effectively with owners/tenants
- Actively listen and act upon owners'/tenants' inquiries, concerns and complaints.
General Administration:
- Assist the Property Manager in preparation of all necessary paperwork
- Ensure effective and precise electronic filing of all relevant documents.
- Assist in collection and submission of notices
- Respond to owner/tenant inquiries
- Making maintenance requests
- Generate and process work orders
Payment Administration:
- Collect, sort and process condo fee payments
- Prepare bank deposits and ensure proper filing of receipts
- Assist owners/tenants in setting up PAPs
Qualifications
Education
- University/College
- Able to read and write English fluently and the ability to understand
Language Requirement:
- English reading and writing
- Cantonese reading and writing
- Mandarin reading and writing