Job Summary

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for our patients. Your energetic approach will help manage appointment scheduling, patient check-ins, and administrative tasks with precision and enthusiasm. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this opportunity is perfect for you to make a positive impact every day!

Responsibilities

- Greet patients warmly and professionally as they arrive, creating a positive first impression.
- Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix.
- Verify patient insurance information and process payments accurately at the front desk.
- Manage multi-line phone systems to answer inquiries, direct calls appropriately, and assist with appointment-related questions.
- Maintain organized electronic medical records (EMRs) and ensure all patient information is up-to-date and confidential.
- Coordinate with dental staff to facilitate smooth patient flow and timely treatment delivery.
- Handle administrative duties including filing, faxing, scanning documents, and managing office supplies to keep the front desk running efficiently.

Requirements





- Proven experience as a dental receptionist or in a medical office setting with strong familiarity with dental practice workflows.
- Proficiency in dental office management software such as Dentrix and electronic medical records systems like Epic or similar platforms.
- Knowledge of medical terminology relevant to dentistry to accurately communicate with patients and staff.
- Exceptional organizational skills with attention to detail in managing schedules, records, and billing processes.
- Excellent communication skills to interact effectively with patients, team members, insurance providers, and vendors.
- Prior experience handling multi-line phone systems and providing outstanding front desk support.
- Office experience that demonstrates professionalism, reliability, and a proactive attitude toward administrative responsibilities.

Join us in creating a welcoming setting where patients feel valued from their first call through their visit! We’re dedicated to supporting your growth in the dental field by offering an engaging workplace filled with opportunities to develop your administrative expertise while making a real difference in people's lives.

Pay: $19.00-$24.00 per hour

Benefits:

- Dental care
- On-site parking

Work Location: In person

📌 Dental Receptionist (Canada)
🏢 Mississauga Dental
📍 Canada