Grizzly Trucks - Fort St. John is looking for a professional, organized, and customer-focused Front Desk Attendant / Automotive Service Advisor to join our team in Fort St. John.

This is a customer-facing position and an important part of our day-to-day operations. The successful candidate will be responsible for assisting customers, coordinating automotive service work, supporting sales, and ensuring customers receive professional and efficient service from the time they contact us until their vehicle is completed.

Key Responsibilities

- Greet customers professionally in person and over the phone
- Assist customers with automotive service inquiries and appointments
- Listen to customer concerns and accurately document requested work
- Prepare and manage work orders, estimates, invoices, and customer information
- Coordinate with technicians to schedule and prioritize vehicle repairs and services
- Keep customers informed regarding vehicle status, recommendations, costs, and completion times
- Explain recommended services and repairs clearly and professionally
- Assist with sales of automotive services, parts, accessories, tires, wheels, and related products
- Schedule appointments and manage the daily service calendar
- Process customer payments and complete front-desk transactions
- Follow up with customers when required
- Maintain accurate customer and vehicle records
- Help maintain a clean, organized, and professional front counter and customer area
- Work closely with technicians, management, and other team members to keep jobs moving efficiently




- Perform other administrative and customer-service duties as required

Qualifications

- Previous customer service experience is required
- Automotive industry experience is preferred
- Previous sales experience is an asset
- Strong communication and interpersonal skills
- Professional and confident when dealing with customers
- Comfortable discussing pricing, estimates, and recommended services
- Robust organizational and time-management skills
- Ability to manage multiple customers, phone calls, appointments, and work orders in a busy workplace
- Basic computer and administrative skills
- Attention to detail and accuracy
- Reliable, punctual, and able to work effectively as part of a team
- Willingness to learn automotive products, services, and terminology

What We're Looking For

We are looking for someone who takes ownership of their work and understands that excellent customer service is a major part of a successful automotive business.

The ideal candidate is organized, dependable, comfortable communicating with customers, and able to balance customer service with sales. You do not need to know everything about automotive service on day one, but you should be willing to learn and develop your automotive knowledge.

Pay: $18.25-$27.49 per hour

Application question(s):

- Are you legally entitled to work in Canada?
- Do you have previous experience working in an automotive shop, dealership, tire shop, parts store, or similar automotive environment?
- Are you comfortable speaking with customers about recommended repairs, pricing, estimates, and additional services?

Work Location: In person

📌 Automotive Service Advisor / Front Desk Attendant (Canada)
🏢 GRIZZLY TRUCKS - FORT ST. JOHN
📍 Canada