Royal Cleaners is a growing cleaning service company providing reliable and professional cleaning services to residential and commercial clients. We are seeking an organized, dependable, and detail-oriented Executive Assistant & Administrative Coordinator to support the owner and assist with the company’s daily administrative, client service, scheduling, and marketing activities.

This position is suited to someone who is comfortable working with established procedures, templates, checklists, communication systems, and digital tools.

About the Role

The successful candidate will follow and maintain Royal Cleaners’ existing systems for executive support, client communication, scheduling, administration, documentation, and marketing.

You will not be expected to build the company’s processes from scratch. Training, templates, checklists, and established workflows will be provided. The main focus will be completing tasks accurately, keeping information organized, communicating clearly, and ensuring that important follow-ups are completed on time.

Key Responsibilities

- Provide administrative and organizational support to the owner.
- Manage emails, phone calls, messages, forms, documents, and follow-up tasks.
- Respond to client inquiries using approved templates, scripts, and company guidelines.
- Assist with client communications, reminders, and onboarding.
- Coordinate appointments and update scheduling information as needed.
- Maintain accurate business records.
- Communicate service details and updates to clients in a professional manner.
- Prepare routine reports, spreadsheets, documents, forms, and internal updates.
- Assist with invoices, payment follow-ups, and other routine administrative tasks.




- Organize digital and physical files, business records, and correspondence.
- Create and schedule social media content using existing brand guidelines, templates, and content plans.
- Assist with basic marketing tasks, promotions, online updates, and content organization.
- Complete regular follow-ups and bring issues requiring the owner’s attention to their attention promptly.
- Follow company policies, procedures, templates, and workflows consistently.
- Handle confidential business and client information professionally.
- Suggest improvements to existing administrative systems when appropriate.

What We’re Looking For

- Previous experience in executive assistance, administration, customer service, office coordination, or a similar role.
- Strong organizational skills and excellent attention to detail.
- Ability to follow established procedures, checklists, and templates accurately.
- Professional written and verbal communication skills.
- Reliable follow-through and the ability to meet deadlines.
- Ability to manage recurring tasks and changing priorities.
- Comfortable working independently after training.
- Comfortable using email, Microsoft Office, spreadsheets, scheduling platforms, Canva, social media platforms, and other digital tools.
- Professional and respectful approach when communicating with clients and business contacts.




- Experience with customer service, scheduling, social media, invoicing, or office administration is an asset.
- Ability to recognize when a situation can be handled using an existing process and when it should be brought to the owner’s attention.

This Role May Be a Valuable Fit If You

- Enjoy organized, repeatable systems and clear expectations.
- Are dependable and consistent with routine follow-up.
- Pay close attention to details and keep information organized.
- Communicate confidently and professionally with clients.
- Prefer maintaining and improving existing systems rather than constantly starting from scratch.
- Are comfortable asking questions during training and then working independently.
- Take pride in providing reliable administrative and executive support.

What We Offer

- Training on Royal Cleaners’ existing systems and procedures.
- Established templates, checklists, workflows, and communication guidelines.
- A structured role within a growing local business.
- Variety across administrative, client service, scheduling, and marketing tasks.
- Prospect to develop skills in executive assistance and business administration.

How to Apply

Please submit your resume and a brief cover letter explaining why you would be a good fit for the Executive Assistant & Administrative Coordinator position.

Applications may be submitted through Indeed.

Royal Cleaners is committed to providing a respectful and professional work environment. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Pay: From $18.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Executive Assistant & Administrative Coordinator (Canada)
🏢 Royal Cleaning Services
📍 Canada