Elevate healthcare service delivery as a Customer Service Lead with Daniels Health. Ensure seamless interactions and solutions for healthcare clients within a full-time, supportive work environment.
Daniels Health is looking for a skilled Customer Service Lead to support all functions related to hazardous waste logistics. You will be the primary contact for healthcare facilities and play a crucial role in managing customer requests and maintaining compliance. The position requires coordination with production teams while analyzing data to deliver exceptional customer service.
Key Responsibilities:



- Oversee customer service and administrative functions for waste logistics - Serve as the initial contact for healthcare facilities via phone and email - Investigate and resolve customer issues using Salesforce - Coordinate with teams to ensure timely delivery of services - Analyze operational data to identify service improvement trends
Requirements: - 3-5 years in customer service or administrative roles - 2-5 years of leadership experience - Solid decision-making and self-management skills - Proficient in Microsoft Office and familiarity with Salesforce - Highly organized and adaptable to changing priorities
Make a significant impact in healthcare by leading customer service initiatives and enhancing operational efficiency at Daniels Health.#J-18808-Ljbffr

📌 Customer Service Lead At Daniels Health (Stirling-Rawdon)
🏢 Daniels Health
📍 Stirling-Rawdon