Become a Senior Technical Analyst at Toronto Police Service, focusing on IT products and complex technical support. Leverage your expertise in Microsoft 365 and various IT platforms to drive innovation.This role requires a technically driven professional with extensive experience and knowledge in system administration and support of Microsoft 365 products. You will provide guidance, develop procedures, and assess hardware and software solutions based on performance requirements.
Your contributions will directly impact the efficiency of IT services for the police community.Key Responsibilities:- Assess existing and recent hardware/software products- Monitor equipment usage and capacity for forecasting- Provide complex technical support for current systems- Collaborate with application development teams- Train and educate I.T.S. operations and staffRequirements:- University degree in computer science or related field- Minimum four years of technical support experience- Experience with UNIX, Windows, and Linux environments- Knowledge of Microsoft 365, Power Platform, and DevOps- Strong problem-solving and communication skillsUtilize your technical prowess to enhance the infrastructure and support for the Toronto Police Service.#J-18808-Ljbffr