Take your expertise to the next level as a Senior Business Analyst in a contract role at 277 Front St W. This position alternates between onsite and remote work, combining flexibility with qualified growth.
We are looking for experienced candidates with 5+ years of business analysis in ServiceNow. Key qualifications include extensive knowledge of the CMDB data model, ITSM, and ITOM functions. Understanding the impact of Configuration Management in service delivery and possessing a solid grounding in technology domains like networking and architecture will be essential for success in this role.
Key Responsibilities:
• Investigate and document business needs within ServiceNow
• Coordinate effectively with Business Analysts and Engineers




• Ensure integration of Configuration Management processes
• Implement SDLC practices aligned with ITIL
• Communicate and refine requirements with relevant stakeholders
Requirements:
• 5+ years with ServiceNow CMDB data model (CSDM)
• 5+ years in ServiceNow ITSM and ITOM discovery
• Familiarity with Windows and Linux environments
• Understanding of virtualization technologies (VMware, Hyper-V)
• Knowledgeable in business application architecture
This position presents a valuable chance to combine your business analysis and ServiceNow proficiency effectively.
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📌 Senior Business Analyst Contract Role (Toronto)
🏢 Source Code
📍 Toronto