Start your technical journey with Nokia as a Junior Software Technical Support Engineer focusing on the NSP platform. You'll engage with clients and internal teams to solve real-world issues.
This entry-level role offers hands-on experience with Linux systems and networking fundamentals. You will work closely with seasoned engineers to gain insights into large-scale network management software, enhancing your skills every step of the way. You'll be the first point of contact for diagnosing and resolving issues, giving you vital exposure in a thriving tech environment.
Key Responsibilities:
• Triage customer issues through to resolution
• Provide first and second-line technical support
• Diagnose software and configuration problems




• Analyze logs and system data for effective troubleshooting
• Manage and update support tickets consistently
Requirements:
• Basic understanding of Linux systems
• Fundamental networking knowledge (TCP/IP, subnetting)
• Introductory programming awareness
• Strong communication and problem-solving skills
• Willingness to learn and grow
Develop your technical skills in a supportive workplace at Nokia NSP, handling customer issues and learning from experts.
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📌 Junior Software Technical Support Engineer (Ottawa)
🏢 NOKIA
📍 Ottawa