We Are Banking At Another Level.We Are Banking At Another Level.Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.Choosing BDC As Your Employer Also MeansFlexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a fewIn addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1A hybrid work model that truly balances work and personal lifeOpportunities for learning, training and development, and much more...Explore the BDC Way in our Culture BookPosition OverviewAs a Senior Business Advisor, Operations within BDC Advisory Services, you act as a trusted advisor to entrepreneurs and leadership teams seeking to improve operational performance, accelerate growth, and strengthen organizational capabilities.This position resides within Advisory Services and serves Canadian small and medium-sized businesses through advisory mandates.The successful candidate combines deep operational expertise with strong knowledge of the technologies that enable modern manufacturing, distribution, logistics, and service operations. They understand how business processes, management systems, operational technologies, data, automation, and artificial intelligence work together to improve productivity, scalability, decision-making, and business performance.The Senior Business Advisor delivers both standard and customized consulting mandates, manages end-to-end project delivery, acts as a subject matter expert, supports solution development, and contributes to business development activities.The successful candidate understands the technologies driving modern operational performance, including ERP and operational management systems, industrial automation, robotics, smart manufacturing, Industrial Internet of Things (IIoT), advanced analytics, and artificial intelligence. They can help entrepreneurs evaluate where these technologies create business value and develop practical roadmaps for adoption within SME environments.CHALLENGES TO BE METDeliver Operational Excellence And Business Transformation Mandates Focused OnBusiness process optimizationOperational performance improvementManufacturing, supply chain, logistics, and service operationsDigital transformation, automation and technology adoptionData-driven decision makingProcess automation and artificial intelligenceOrganizational scalability and operational maturityDesign and implement pragmatic, technology-enabled solutions adapted to SME environments, including:Optimization of operational and management systems (ERP, MES, WMS, CRM, APS, CMMS/EAM, BI platforms)Assessment and improvement of operational workflows, information flows, and decision-making processesIdentification of high-value opportunities for automation, analytics, and AIDevelopment of operational roadmaps and technology adoption plansSupport for technology selection, implementation, optimization,



and change management initiativesManage End-to-end Project DeliveryDefine project scope, objectives, work plans, and deliverablesManage budgets, timelines, risks, stakeholder expectations, and project qualityEnsure measurable client impact and achievement of business outcomesLead client workshops, interviews, assessments, and executive presentationsMaintain high standards of professionalism and advisory excellenceAct as a subject matter expert in operations and technology-enabled business performance:Stay current on emerging technologies, management systems, automation, analytics, and AI trendsContribute to the development of methodologies, tools, intellectual property, and service offeringsSupport internal capability building and knowledge sharingContribute To Business Development ActivitiesSupport client diagnostics and operational assessmentsAssist in solution design and proposal developmentParticipate in client discussions focused on operational transformation and technology adoptionHelp position BDC's advisory solutions with entrepreneurs and leadership teamsCollaborate With Internal Partners And ConsultantsShare expertise and best practices across Advisory ServicesCo-deliver complex mandatesContribute to the development of internal capabilities in digital operational excellenceBuild Market Visibility And Thought LeadershipDevelop operational excellence, technology, and AI-related contentPresent at internal and external eventsPromote BDC's expertise and advisory offeringsWhat We Are Looking ForEducationBachelor's degree in Engineering, Operations Management, Business Administration, Information Systems, Industrial Engineering, Manufacturing Engineering, or a related fieldExperienceMinimum 10 years of consulting, advisory, operational leadership, or transformation experienceDemonstrated success delivering operational improvement and business transformation initiativesProven experience leading consulting or advisory mandates from diagnosis through implementationExperience working directly with executive teams, business owners, and senior operational leadersExperience managing project scope, budgets, timelines, risks, and stakeholder expectationsOperations ExpertiseThe successful candidate must possess strong operational knowledge and practical experience in one or more of the following environments:Manufacturing and production operationsSupply chain, logistics, and distribution operationsField service and service operationsAsset-intensive operationsMulti-site or operationally complex organizationsThe candidate must be able to connect operational challenges to measurable business outcomes, including:Productivity improvementThroughput and capacity optimizationInventory and working capital performanceQuality and process reliabilityCustomer experience and service levelsCost reduction and profitabilityManagement effectiveness and decision qualityTechnology ExpertiseThe successful candidate must possess strong knowledge of the technologies used to manage and optimize business operations and understand how these technologies support operational performance.This Includes Experience With Several Of The Following CategoriesEnterprise Resource Planning (ERP) systems (Dynamics 365, SAP, Oracle, NetSuite, etc.)Manufacturing Execution Systems (MES)Warehouse Management Systems (WMS)Customer Relationship Management (CRM) systemsAdvanced Planning and Scheduling (APS) toolsField Service Management platformsBusiness Intelligence and analytics platformsWorkflow automation and process orchestration toolsData platforms and AI-enabled business applicationsDigital Transformation & AIExperience assessing, selecting, implementing, optimizing, or advising on business technologiesExperience identifying opportunities to leverage automation, analytics, and artificial intelligenceAbility to translate business requirements into practical operational and technology recommendationsExperience working with internal IT teams, software vendors, implementation partners, or digital specialistsUnderstanding of change management principles related to technology adoption and organizational transformationAdvisory & Communication SkillsStrong business analysis and problem-solving capabilitiesAbility to engage credibly with executives, operational leaders, and technical stakeholdersExcellent facilitation, communication, presentation, and stakeholder management skillsAbility to translate complex operational and technical concepts into practical business languageStrong executive communication and report-writing skillsOther RequirementsProfessional proficiency in English, spoken and written.Willingness to travel within a designated region and occasionally across CanadaPreferred QualificationsMBA, Master's degree, or relevant skilled designationProfessional certifications (Lean, Six Sigma, PMP, or equivalent)Experience supporting technology selection, implementation, or optimization projectsExperience leading business transformation initiatives enabled by data, automation, or AIDirect experience in manufacturing, industrial services, supply chain, logistics, distribution, or technology-enabled service organizationsExperience working with small and medium-sized enterprises (SMEs)Experience contributing to business development activities, including proposals, diagnostics, solution design, and client presentationsIdeal Candidate ProfileThe ideal candidate is not simply knowledgeable about business processes or technology independently. They have demonstrated experience integrating operational practices, management systems, data, automation, and AI to improve business performance within manufacturing, distribution, logistics, or service organizations. They can move comfortably between the executive boardroom, the shop floor, the warehouse, and the operational management team, helping entrepreneurs translate strategy into measurable results.Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected] we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted. #J-18808-Ljbffr

📌 Senior Business Advisor, Bdc Advisory Services (Toronto)
🏢 BDC
📍 Toronto