Drive quality excellence at Canada Life as an Associate Manager in Quality Assurance & Insights. Lead a high-performing team to enhance operational efficiency and implement transformation initiatives across the Quality function.
In this full-time, temporary position, you will manage Senior Business Operations Specialists and Lead Quality Analysts. Your leadership will focus on process optimization, low-code automation, and leveraging AI-enabled solutions. The role requires a blend of people leadership, business acumen, and technical skills to modernize the Quality function using advanced tools like Copilot and Power Platform.
Key Responsibilities:
• Lead transformation initiatives across the Quality function
• Manage a pipeline of continuous improvement and automation initiatives




• Implement low-code solutions to enhance operational efficiency
• Partner with stakeholders to define and implement sustainable solutions
• Champion technology adoption to improve quality capabilities
Requirements:
• Experience in leading technology-driven transformations
• Proven leadership in process improvement and analytics
• Educational background in Business or related field
• Robust knowledge of operational processes in financial services
• Demonstrated stakeholder management and influencing skills
Utilize your expertise in process optimization and technology to make a significant impact at Canada Life.
#J-18808-Ljbffr

📌 Quality Assurance Associate Manager Role (Toronto)
🏢 Canada Life
📍 Toronto