Become the welcoming face of InnVest Hotels as a Guest Service Agent. Create memorable experiences for guests through excellent service and attention to their needs in a vibrant, collaborative workplace.
InnVest is seeking a motivated Guest Service Agent to enhance guest experiences at its diverse hotel portfolio across Canada. In this role, you will register guests, handle special requests, and support hotel operations, ensuring a seamless check-in and check-out process. Your passion for hospitality and dedication to exceeding guest expectations are vital for success in this position.
Key Responsibilities:
• Create a welcoming atmosphere for all guests
• Register guests and accommodate special requests




• Manage room pre-registration and blocking
• Understand and apply cash-handling policies
• Communicate with housekeeping regarding room status
Requirements:
• High school diploma or equivalent
• Strong communication and organizational skills
• Familiarity with computerized booking systems
• Availability for flexible shifts including weekends
• Committed to exceptional guest service standards
Deliver outstanding hospitality with enthusiasm and see the impact you make at InnVest Hotels.
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📌 Guest Service Agent at InnVest Hotels (Banff)
🏢 Banff Collection by InnVest Hotels
📍 Banff