Drive transformation in Clio's Professional Services as a Senior Manager. Oversee strategic vision, new AI-native offerings, and foster high-performing teams in a hybrid work model.As the Senior Manager at Clio, you will define and execute the vision for our Professional Services, ensuring alignment with customer retention, client satisfaction, and revenue growth. This leadership role expands service lines to address customer needs while positioning Clio as a leader in legal technology solutions. Collaborating with teams across Customer Success, Sales, and Product,



you will drive innovative service adoption and excellence.Key Responsibilities:Define the strategic vision for professional servicesLead the launch of AI-native service offeringsCollaborate with cross-functional teamsOversee P&L, budgeting, and profitability metricsFoster team development and operational cultureRequirements:Proven experience in managing professional servicesStrong background in AI and legal technologyExpertise in financial management and P&L ownershipAbility to lead high-performing teamsCustomer-focused service design experienceLead Clio's Qualified Services transformation, shaping future growth and delivering exceptional client outcomes.#J-18808-Ljbffr

📌 Senior Manager For Clio'S Professional Services (Vancouver)
🏢 Themis Solutions
📍 Vancouver