Key ResponsibilitiesDrive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjuststrategies as needed.Deliver Exceptional Service: Create an inclusive, high‑energy environment that meets Coach Service standards; resolve customer issuespromptly and act as a brand ambassador in‑store and in the community.Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.Execute Omni‑Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross‑functional projects.Requirements1+ years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.Strong customer focus and ability to thrive in a fast‑paced environment.Proven ability to inspire and motivate teams to exceed performance standards.Excellent communication, problem‑solving,
and conflict resolution skills.Proficiency in Microsoft Office and retail systems; knowledge of omni‑channel services and clienteling strategies.Ability to work in a fast‑paced environment.Strong English language proficiency (for EU).ScheduleAbility to work a flexible schedule to meet business needs – including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).Physical RequirementsAbility to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.Equal Opportunity EmploymentCoach is an equal‑opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.Base Pay Range$28.00 - $40.00BenefitsMedical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter advantages, disability insurance, and tuition assistance.#J-18808-Ljbffr
📌 Assistant Store Manager I - $28 - $40 An Hour (Toronto)
🏢 Coach
📍 Toronto