Voids Supervisor – Basepoint Winchester

We’re looking for a proactive and experienced Voids Supervisor to take ownership of a designated patch in Winchester, overseeing the delivery of void property refurbishment and turnaround work across our social housing stock. The role suits someone with strong hands‑on trade knowledge and a passion for restoring homes to a high standard for new tenants.

Your Role

- Take full responsibility for a designated geographic patch, ensuring void properties are delivered on time, within budget, and to required quality standards.
- Manage the end‑to‑end voids process, from property inspection and scoping through to completion and handover.
- Supervise operatives and subcontractors across various trades, driving productivity, quality workmanship, and timely delivery.
- Conduct pre‑ and post‑void inspections, identify required works and produce accurate specifications.
- Carry out quality checks and sign‑offs to ensure properties meet lettable standards and client requirements.
- Monitor and enforce health & safety compliance across all void properties and work sites.
- Manage void turnaround times, performance targets and budgets to maximise efficiency and customer satisfaction.
- Handle escalations and queries professionally, working collaboratively to achieve positive outcomes.
- Liaise with housing teams, planners, contractors and internal stakeholders to ensure smooth property handovers.
- Support continuous improvement initiatives and identify opportunities to enhance service delivery and performance.

Qualifications





- SSSTS (Site Supervisor Safety Training Scheme) – essential.
- Strong trade background (e.g., carpentry, plumbing, plastering or general building) with solid multi‑trade knowledge.
- NVQ Level 2 in a relevant trade – desirable.
- Proven experience supervising voids, planned works, repairs or maintenance programmes within social housing or a similar environment.
- Strong understanding of void property processes, lettable standards and refurbishment work.
- Ability to manage multiple properties, priorities and workloads independently.
- Excellent communication, organization, problem‑solving and stakeholder management skills.
- Experience managing KPIs, turnaround times, budgets and contractor performance.
- Full UK driving licence.

Benefits

- Ownership of your own patch with autonomy to manage void programmes and workloads.
- A supportive and collaborative team environment.
- Opportunities for career progression, development and further training.
- Competitive salary and advantages package including company vehicle or allowance, pension scheme and generous holiday entitlement.

Checks & Disclosures

Applicants will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. We do not discriminate based on a criminal record and assess each application individually.

Equal Opportunity

We welcome applications from candidates of all backgrounds and encourage those who may not meet every requirement to apply. We provide reasonable adjustments and a disability‑confident interview pathway where applicable.

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📌 Supervisor (North Dundas)
🏢 WPS
📍 North Dundas