Drive success as a Team Lead by supporting Store Management to enhance customer experiences and boost sales. Engage customers, manage inventory, and advocate for the brand’s values every day.
In this leadership role, you will assist the Store Management team in delivering exceptional retail service and encouraging a customer-focused atmosphere. Key responsibilities include problem-solving potential issues, visual merchandising, and fostering customer loyalty through active coaching and communication. You will also play a crucial role in onboarding current team members, ensuring they embody the brand's vision in their interactions.
Key Responsibilities:
• Handle customer inquiries with efficiency and care
• Proactively solve problems with available resources




• Support visual merchandising and store operations
• Act as a role model, fostering effective communication
• Coach team members to enhance customer engagement
Requirements:
• Experience in a customer-facing retail role
• Strong passion for the beauty industry
• Excellent communication and interpersonal skills
• Ability to multitask and work independently
• Must lift products up to 25 lbs and stand for long periods
Become a customer-focused leader and inspire your team to create memorable shopping experiences.
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📌 Lead Team for Retail Excellence (Newmarket)
🏢 The Body Shop Canada
📍 Newmarket