Become an Inside Sales Representative, emphasizing customer engagement and solution-driven sales strategies. This role is key for enhancing customer experience and technical sales operations.
You will report to the Manager of Inside Sales and interact daily with both the Sales and Production teams. Building excellent customer relationships and employing consultative selling techniques are crucial for success in this role. The position requires daily CRM updates for effective communication and reporting as well as collaboration with production staff to improve service quality.
Key Responsibilities:
• Understand business issues with assigned accounts
• Coordinate closely with Outside Sales Representatives
• Utilize CRM for tracking sales information
• Respond to customer inquiries accurately
• Suggest technical improvements to enhance product offerings
Requirements:
• 1-2 years in a sales or customer service capacity
• Understanding of measurements, tolerances, and blueprints
• Excellent organizational and time management abilities
• Valuable command of English written and spoken
• A strong sense of teamwork and empathy
Enhance customer satisfaction through technical expertise and a genuine commitment to service.
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