Lead the digital transformation of customer transactions at BMO. This strategic role involves migrating transactions from assisted channels to digital platforms while focusing on product development and lifecycle management.

As a Director of Transaction Migration, you will spearhead initiatives that bridge business requirements with technology. With a focus on customer experience, this role requires collaboration with cross-functional teams to define product vision and prioritize backlogs. Your work will include market research, stakeholder engagement, and ensuring product adoption, driving value for customers and the business.

Key Responsibilities:



• Develop strategies to migrate transactions to digital • Manage product development lifecycle from inception to retirement • Collaborate with teams to clarify features and requirements • Prioritize product backlogs and stakeholder engagement • Ensure strong customer experience throughout product lifecycle

Requirements: • 9+ years of relevant experience in product management • Expert in process improvement and optimization • Solid communication and influence skills • Ability to manage complexity and ambiguity • Advanced proficiency in marketing analysis

Drive transformation and product excellence in customer transactions at BMO. #J-18808-Ljbffr

📌 Director of Transaction Migration at BMO (Toronto)
🏢 Bank of Montreal
📍 Toronto