Location Nationwide Job Number Brand Xtime Description The Xtime Field Implementation Specialist (FIS) position works directly with Xtime dealership customers and is responsible for the implementation, training and successful application of Xtime’s product suite regarding specific enterprise accounts or regionally based customers. Train dealership service department personnel on Xtime’s suite of products to ensure comprehensive understanding and successful application within existing customer processes Conduct in-dealership consultative efforts to ensure Xtime product(s)



are configured to customer processes Provide L2/L3 technical support to enterprise customers as requested Provide accurate customer status reports identifying tasks completed and action items Act as an enterprise customer and dealership advocate within Xtime Ability to manage and track travel requirements in compliance with Xtime guidelines Qualifications Industry Specific Background At least 3 years Automotive Industry experience within an OE (e.G. Chrysler, GM, Volkswagen, Nissan, Hyundai, etc.), dealer group(s), regional group(s), dealership(s), and/or industry vendor(s) to previously listed entities Demonstrated success in behavioral and process change within teams of automotive technicians strongly preferred Comprehensive variable and fixed operations understanding of Dealership processes with regard to operational readiness within both the enterprise and dealership At least 1 year working directly with dealerships; preferably in an advisory or

📌 Field Implementation Specialist - Cox Automotive - Nationwide
🏢 DealerRefresh
📍 Field