Drive client retention strategies in Toronto as a Retention Manager for a global leader. Engage directly with clients, ensuring satisfaction and retention with a consultative approach.You will play a pivotal role in managing at-risk clients while employing hands-on save calls and strategic leadership. This full-time, in-office position demands robust B2B retention skills and a consultative sales mindset combined with the ability to connect with various stakeholders.Key Responsibilities:- Manage a portfolio of at-risk clients directly- Conduct high-quality save calls with a solution-driven approach- Monitor save rates and revenue retention performance- Identify churn trends and recommend retention improvements- Collaborate with departments to resolve client issues efficientlyRequirements:- Proven B2B retention experience with existing clients- Strong consultative selling and relationship-building skills- Excellent verbal and written communication abilities- High resilience and passion for winning- Proactive mindset in a target-driven environmentLead successful client retention efforts and elevate service experiences with our global organization in Toronto.#J-18808-Ljbffr

📌 Retention Manager - C$55,000 - C$60,000 A Year (Winnipeg)
🏢 JENNY BIRD
📍 Winnipeg