Elevate customer communications as a skilled Business Analysis Specialist. Engage with stakeholders, gather requirements, and translate them into actionable items in a dynamic Agile environment.
In this pivotal role, you will leverage over a decade of experience to enhance customer banking solutions. Your expertise will facilitate collaboration among business units, technology teams, and clients to create effective user stories and documentation. Drive project discovery and execution phases while navigating complex requirements in a fast-paced setting.
Key Responsibilities:
• Gather requirements and create use cases with stakeholders
• Develop user stories and documentation using JIRA and Confluence
• Facilitate Agile sessions and prioritize project backlogs




• Analyze data mapping for system migrations
• Collaborate with engineering teams to ensure solution integrity
Requirements:
• 10+ years of Business/System Analyst experience
• 3+ years with OpenText Exstream configuration
• Proficient in Agile Scrum and project management tools
• Solid written and verbal communication skills
• Experience leading Business System analysis projects
Contribute to a customer-centric culture, driving efficient communications and processes in a thriving organization.
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📌 Customer Communications Business Analyst for Agile Project Leadership (Toronto)
🏢 Scotiabank
📍 Toronto