Elevate client engagement in this Senior Client Service Representative role at CIBC in Nepean-Barrhaven. Use your expertise to assist clients with their banking needs and provide personalized service.As a Senior Client Service Representative within the Personal and Business Banking Team, you'll be pivotal in ensuring a seamless client experience. Your responsibilities include helping clients manage their accounts, addressing inquiries, and connecting them with the right CIBC team members to achieve their financial goals. Flexibility is essential,



as you'll work in office full-time and may travel between banking centres as required.Key Responsibilities:- Facilitate client management of accounts and products- Enhance client experiences with personalized assistance- Connect clients to relevant CIBC team experts- Resolve client issues through active listening- Educate clients on mobile banking technologyRequirements:- Proven experience in client service roles- Strong communication and interpersonal skills- Ability to work flexible hours, including evenings- Knowledge of financial products and services- Commitment to understanding diverse client perspectivesUtilize your client service experience to make meaningful differences for CIBC customers in Nepean-Barrhaven.#J-18808-Ljbffr

📌 Client Service Representative (Varennes)
🏢 CIBC
📍 Varennes