Elevate your technical service expertise with Hayward Holdings Inc. as a Field Service Manager. This role focuses on training and supporting our service network while enhancing customer experiences.Hayward, the world's largest manufacturer of residential swimming pool equipment, is seeking a Field Service Manager to manage and support Authorized Service Centers. Key responsibilities include onboarding new partners, delivering technical training, and resolving service issues.
You will play a vital role in ensuring service excellence across all product lines and actively participating in trade shows and training events.Key Responsibilities:- Manage and train Authorized Service Centers and partners- Onboard recent service centers to expand the network- Provide technical support and troubleshooting in the field- Develop and deliver technical training sessions- Maintain accurate records in the service databaseRequirements:- 5+ years in technical service or field support- Degree in business, marketing, engineering, or related field- Strong troubleshooting and communication skills- Proficiency in Microsoft Office and service tracking systems- Customer-focused mindset with excellent relationship skillsEmbrace a leadership role with Hayward, driving service excellence and training initiatives in the pool equipment industry.#J-18808-Ljbffr
📌 Field Service Manager - C$65,000 - C$80,000 A Year (Winnipeg)
🏢 Alliance Technical Group
📍 Winnipeg
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