Applications will be acceptedThursday, July 30, 2026 12:00 AM-Friday, August 7, 2026 11:59 PM(Central Standard Time)TEMPORARY SOFTWARE AND APPLICATION SUPPORT (#019-AO)Job DescriptionSTART DATE: As soon as possibleEND DATE: Until the incumbent returns (Date Unknown)Closing date for applications: August 7, 2026Position Title: Software and Application SupportDepartment: Learning and Information TechnologiesReports To: Director of Learning and Information TechnologiesUnion Status: CUPE 5121Location: Administration OfficeHours: Regular Full-TimeAnnual Salary Range: $33.19 - $42.15 depending on qualificationsJob Description Reviewed: July 30, 2026Purpose of PositionThe Pembina Trails School Division’s Learning and Information Technologies department oversees all technology throughout its 35 schools and admin offices.Working with other technology support staff in the Learning and Information Technologies (LIT) Department, the Software and Application Support staff are responsible for supporting, training and communication for all divisional software and applications used by staff members, school trustees, and senior administration. (Such as SIS-Mayet, LMS-Edsby, School Messenger, eScribe, M365 Applications, etc.).Key ResponsibilitiesProvides telephone and remote software and application support for all staff.Provides onsite support and training when required.Develops and provides manuals, presentations,



and workshops for divisional software and applications.Prepares communication and information for staff regarding IT deployments and outages.Maintains a list of software and applications.Provides support and assists with maintenance of divisional websites and portals.Provides basic support to Pembina Trails families for use of Divisional platforms.Creates and maintains FAQs for Software and Applications.Performs other duties as may be assigned to support the efficient operation of the Department.Skills and QualificationsSkill and Knowledge – RequiredPost-secondary education in Information Technology or another related field or 3?years equivalent work experience.Demonstrated technology experience including Microsoft Office, education software, and proprietary enterprise level software.Proven analytical and problem-solving skills.Robust organizational and time management skills, with ability to work under pressure, multi-task and prioritize.Strong interpersonal and communication skills with the ability to work effectively with a wide range of employees with various skill levels.Excellent customer service skills with the ability to deal with complaints and concerns effectively.Keen attention to detail.Ability to work both independently and in a team environment.Skill and Knowledge – DesiredPrior experience in an educational environment.IT-specific certifications such as ITIL, CompTIA Net+Experience with school-based applications. (Edsby, School Messenger, Mayet)Conditions of EmploymentChild Abuse Registry CheckCompletion of Commit to Kids or Respect in Schools trainingNew Employee Safety OrientationAccessible Customer Service and Accessible EmploymentCode of ConductWorking Conditions & Physical DemandsWork is performed mainly in an office environment, however, may also need to work in schools.May be required to do some heavy lifting.Class 5 Drivers License and reliable vehicle.Primary Location Administration OfficeSalary Range CUPE 5121 Collective Agreement (available for viewing online)PEMBINA TRAILS SCHOOL DIVISION181 Henlow BayWinnipeg MB R3Y 1M7P: [email protected]#J-18808-Ljbffr

📌 Temporary Software & Apps Support — Education It (Winnipeg)
🏢 Pembina Trails School Division
📍 Winnipeg